What does CraftDuka do?

CraftDuka helps businesses automate workflows, customer engagement, reporting, and operations using AI agents, WhatsApp automation, CRM automation, and connected business systems.

Is CraftDuka an AI automation agency in Kenya?

Yes. CraftDuka is an AI automation and intelligent systems agency based in Nairobi, Kenya, serving businesses across Kenya and East Africa.

Does CraftDuka build WhatsApp automation systems?

Yes. CraftDuka builds WhatsApp automations for lead capture, support, order handling, reminders, bookings, follow-ups, and CRM updates.

AI Automation Agency | Nairobi

Grow faster withlean, practical automation.

Name: CraftDuka
Address: Nairobi, KE
Price range: $$

We help teams eliminate manual bottlenecks, respond to leads instantly, and close more business through AI-driven workflows that actually get used.

Selected portfolio projects

One project per line, focused on execution quality and business outcomes.

Vike Insurance

Insurance website and lead capture funnel optimization.

Paws & Treks

Brand website experience focused on conversion and booking flow.

Sizemore Chauffeurs

Luxury transport digital presence with streamlined inquiries.

Taidys

Modern business site refresh with clearer service positioning.

Ikokazi

Business profile site with improved structure and usability.

Ainspo

Product-forward landing and messaging built for engagement.

Serapy

Digital platform design emphasizing trust and clarity.

Barorot Law

Professional legal services website with strong calls-to-action.

40%

faster lead response

18+ hrs

saved weekly per team

more follow-ups completed

What changes after we automate

Clear outcomes, fewer moving parts, and systems your team can trust every day.

Never miss a lead

WhatsApp and website inquiries get instant replies, qualification, and routing to the right person.

Cut manual admin

Automate repetitive tasks across CRM updates, reminders, follow-ups, and status reporting.

Improve conversion

Build clean pipelines and consistent follow-up so more qualified opportunities become paying clients.

Lean delivery model

How we deliver impact in 3 steps

No unnecessary layers. Just strategy, implementation, and measurable outcomes.

Audit your current workflow

We identify bottlenecks, lost leads, and repetitive tasks eating team time.

Design the right automation

We map the ideal flow across WhatsApp, forms, CRM, and internal handoffs.

Deploy and optimize

We launch, measure results, and tune performance so impact compounds over time.

Ready to streamline your growth engine?

Book a focused strategy session and we will map exactly where automation can create the highest business impact in your workflow.

WhatsApp + CRM automation
Lead qualification and follow-up systems
Operations and reporting workflows